Last updated: 11/08/2025
1. Who We Are
Marsaxlokk Import Export Ltd is a Maltese company specializing in the import and export of fresh fruits and vegetables.
Registered Office:
Level G, Office 1/1263
Quantum House
75 Abate Rogord Street
Ta’ Xbiex – XBX 1120 Malta
Contact Details:
Phone: (+356) 9991 1052
Email: info@marsaxlokkltd.com
Website: https://www.marsaxlokkltd.com
As data controller, Marsaxlokk Import Export Ltd is committed to protecting user privacy and processing personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable Maltese legislation.
2. Purpose and Legal Basis for Processing
2.1 Contact Form
Data Collected: Name, email address, subject, and message
Purpose: To respond to inquiries about our import/export services
Legal Basis: Legitimate interest (Article 6(1)(f) GDPR) to provide information about our services
Retention: Data is retained for 24 months from receipt of the inquiry
2.2 Website Analytics
Tool Used: Matomo Analytics (self-hosted installation)
Data Collected: Anonymous browsing data (pages visited, session duration, country of origin)
Purpose: To improve user experience and optimize website content
Legal Basis: Legitimate interest (Article 6(1)(f) GDPR)
Privacy-Friendly Features:
- No tracking cookies are used
- IP addresses are anonymized
- Data is stored exclusively on our servers
- No sharing with third parties
3. Categories of Data Processed
3.1 Data Provided Voluntarily
- Identification Data: Name, email address
- Communication Data: Content of messages sent through the contact form
3.2 Data Collected Automatically
- Anonymous Technical Data: Browser information, operating system, screen resolution
- Anonymous Navigation Data: Pages visited, time spent, navigation path
4. Processing Methods
Personal data is processed using computer and electronic tools, with organizational and logical methods strictly related to the stated purposes. Appropriate security measures are adopted to prevent loss, illicit or incorrect use, and unauthorized access to data.
Data Location: Data is stored on servers located in Germany, within the European Union.
5. Data Recipients
Personal data is not sold, transferred, or shared with third parties for commercial or marketing purposes.
Data may be disclosed exclusively to:
- Authorized internal staff for handling inquiries
- Technical service providers (hosting, maintenance) who act as data processors
6. Data Transfer to Third Countries
Personal data is not transferred to countries outside the European Union.
7. Cookies and Tracking Technologies
7.1 Technical Cookies
The website uses only technical cookies necessary for website functionality. These cookies do not require user consent.
7.2 External Services
- Google Maps: Used in local mode without data transfer to Google
- Google Fonts: Loaded locally from our server, without connection to Google servers
7.3 Matomo Analytics
Our analytics solution does not use cookies and automatically anonymizes all collected data.
8. Data Subject Rights
In accordance with Articles 15-22 of the GDPR, users have the right to:
- Access (Article 15): Obtain information about processed data
- Rectification (Article 16): Correct inaccurate or incomplete data
- Erasure (Article 17): Obtain deletion of data (right to be forgotten)
- Restriction (Article 18): Restrict processing in specific circumstances
- Data Portability (Article 20): Receive data in structured format
- Object (Article 21): Object to processing for legitimate reasons
- Complaint: Lodge a complaint with the competent supervisory authority
To exercise your rights, contact: info@marsaxlokkltd.com
9. Data Security
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
- Data encryption in transit (HTTPS protocol)
- Limited access to personal data to authorized personnel only
- Regular and secure backups
- Continuous security monitoring
10. Changes to Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will be published on this page with indication of the update date. We recommend checking this page periodically to stay informed about any changes.
11. Privacy Contact Information
For any questions or clarifications regarding personal data processing, you can contact us:
Email: info@marsaxlokkltd.com
Phone: (+356) 9991 1052
Address: Level G, Office 1/1263, Quantum House, 75 Abate Rogord Street, Ta’ Xbiex – XBX 1120 Malta
This privacy policy has been drafted in compliance with the General Data Protection Regulation (GDPR) and Maltese data protection legislation.